2021-residential-insights-series

2021 Residential Insights Series – Customers Need Transparency

realestate.com.au
3 Episodes

Being transparent and providing information for your customers is crucial in avoiding and alleviating customer frustrations. As part of our 2021 Residential Insights Series, we have released an exclusive three-part podcast series: Customers need transparency. Over three episodes we will discuss each key customer group; buyers, sellers and renters, and why transparency is so important to them.

All Episodes

  • Renters Need Transparency
    Renters Need Transparency

    2021 Residential Insights Series – Customers Need Transparency

    In the last episode of the 2021 Residential Insights Series exclusive three-part podcast series: Renters need transparency, we highlight the tools and content renters use whilst looking for a place and their frustrations with listings and virtual inspections. We also look at the information renters are seeking throughout their decision-making process to ensure you are armed and ready when it comes to informing your customers.  

    09 Jun 2021 | 18 mins

  • Sellers Need Transparency
    Sellers Need Transparency

    2021 Residential Insights Series – Customers Need Transparency

    What are your sellers frustrated about? What sort of information are they looking to agents for? Sellers need transparency is the second episode of our exclusive three-part series. Join us as we explain the information needs of sellers, the common frustrations they share throughout their journey and the tools they use to assist in decision making. 

    09 Jun 2021 | 16 mins

  • Buyers Need Transparency
    Buyers Need Transparency

    2021 Residential Insights Series – Customers Need Transparency

    Do you want to know why your buyers are frustrated? As part of our 2021 Residential Insights Series, this is episode one of our exclusive three-part series: Buyers need transparency. In this episode we unpack buyer’s information needs, common frustrations and the tools they use.

    07 Jun 2021 | 17 mins

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